Boise is committed to making Boise the most livable city in the country. As part of that effort, the City needed insights into what in the minds of its residents constituted a citizen experience with “WOW.”
Insights were first gained through a resident survey focused on gaining an in-depth understanding of resident use and expectations of services and interactions with City staff.
More than 500 residents responded.
Approximately 150 survey respondents agreed to participate in follow-up online community conversations over the course of four months and covering a range of different topic areas. Transportation was one of the topics covered in-depth and included discussions about downtown mobility.