Way back when while I was in business school, I was introduced to the concept of VUCA, an acronym first used in 1987 and based on the leadership theories of Warren Bennis and Burt Nanus. VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. It was originally the response of the US Army War College to…
Nearly 60 people from across the United States joined us in an online discussion. The first thing they told us, loud and clear, was that while they can’t seem to get enough toilet paper, they have had more than enough of COVID-19. They wrote their “Dear John” letters to COVID-19 Dear John Letters to COVID-19…
We are living and businesses are operating in extraordinary times. Because of the COVID-19 pandemic, people in our communities are suffering and the agencies and organizations we work with have been disrupted because of the measures being taken to fight and contain the pandemic. Everyone is uncertain about the future Everywhere, everyone is asking the…
5 Great Things: Pass It On! I came up with five great things about my life today that might not have been there a few weeks ago. Then I asked some of my family members and friends to do the same thing to see what they came up with. Response was overwhelming and insightful. I…
Nearly 15 years ago, we began our campaign to convince local governments to take a long-range view of where they are and where they want to be rather than a more short-term look at where they currently stand. When people ask us, “What difference does this make in terms of research and insights?”, our answer…