In our last post, we briefly discussed survey best practices to ensure high quality data when conducting community surveys and introduced you to our Essential Baseline survey. Here we will discuss tools to add to your research and engagement toolbox to take your insights to a deeper level. Adding conversations to your toolbox is a new option. ComEngage is about opening, building, and maintaining a “dialogue” between you and your community. It provides you with a means to stay abreast…

All too often we see community surveys that are, to put it bluntly, way too long. How long should you expect your typical survey respondent to focus specifically on the survey? The short answer— “not very long.” Researchers generally agree that the average attention span of American adults is 20 minutes or less.

We Started with Five Questions That Result in One Powerful Rating We’ve Made it More Powerful with the introduction of the Simple Six. This year, 2020, when we updated our annual Benchmarking Survey and finished the development of ComEngage’s core products and services, we decided to add an additional and frequently used question…